Training program for public servants in the effective evaluation and implementation of Gov 2.0 initiatives

craig.thomler

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To build capability across government, there needs to be training courses available for public servants in how to evaluate, implement and manage effective Gov 2.0 initiatives.

Skill needs range from risk assessment, moderation and engagement principles, approach and tool evaluation again agency needs, reporting and issues management - plus more.

Perhaps the first step is to map the skills required, then develop programs appropriate to public sector needs.

Idea # 13Brainstorming, train, training, evaluation, implementation

Comments

Michael Harris 6 months ago

And let's use CBT (computer based training) to do it, with videos and interactive examples while we're at it too. This would be great as instead of multiple agencies investing in these training platforms, a single strategic investment could deliver this to everyone needing it with better efficiency.

asaletourneau 6 months ago

Excellent idea Craig and quite timely as I have just put this in my 09/10 workplan as a professional development goal!

msweeks 6 months ago

Bear in mind too that the great ethic of Web 2.0 is "learn bu doing". The best training, I have found, is always grounded in having a go at using a tool for a purpose...a bit like using Ideascale and then learning how to leave comments:) But the basic issue is obvious - no good pressing the Govt 2.0 agenda without an eye to capacity and skills.

craig.thomler 6 months ago

Regarding the great ethic of Web 2.0 "learning by doing" - I think that works well for early adopters, who are more risk-tolerant, flexible and eager to learn (hence their willingness to adopt).

However when embedding a change throughout any organisation it is important to cater for different learning styles, background competencies, interest levels and levels of willingness to engage (without carrot or stick incentives).

Maybe one of the reasons Web 2.0 hasn't penetrated further into the Australian public sector already is because a majority of the people who tend to work in that sector are not totally comfortable with "learning through doing" and require a different type of approach to build their courage and competency. That's neither good nor bad, it's just reflective of the difference in the type of work.

asaletourneau 6 months ago

Craig, I think your statement 'because a majority of the people who tend to work in that sector are not totally comfortable with "learning through doing"' could be considered somewhat of a generalisation. I think Public Servants are only too happy to get their hands 'dirty', make mistakes and learn through doing. What they need I would expect is the 'space' in which they work to support them...culturally and infrastructurally...to define in accessible terms what Web 2.0 has to offer and how they can apply this new 'way of thinking' to everyday activities. I have been a PS for a number of years at the State and Federal level and I would have never seen a colleague pass up the offer of a 'hands on' workshop over a 'sit down' seminar. But maybe I'm generalising.

Jimi Bostock 6 months ago

This concurs with some of my suggestions in my submission to the TF.

As usual Craig has sharpened the general idea into a nicely practical approach.

I will be voting this up

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